At Earthly Mist, we aim to provide reliable and efficient shipping for our customers. Below are the details of our shipping policy to ensure clarity and transparency:
Shipping Methods and Costs
- Free Shipping: Enjoy free First-Class shipping on all orders of $50 or more.
- Standard First-Class Shipping: $4 for orders below $50.
- Priority Mail: $7 for expedited shipping.
- Priority Mail Express: $25 for the fastest delivery option.
Processing Time
- Orders are processed and shipped no later than the next business day.
- Please note, we do NOT ship on Saturdays, Sundays, or Federal Holidays.
Delivery Timeframes
- Delivery times depend on the shipping method selected and your location. For detailed updates, refer to USPS tracking information provided with your order.
Important Notes
- We do not ship Kratom products to restricted states: Arkansas, Alabama, Vermont, Rhode Island, or Wisconsin.
- YES, we ship to Indiana and Tennessee!
- All shipments are handled by the United States Postal Service (USPS). For more details on USPS policies, visit: USPS FAQ.
Delayed or Lost Packages
While we strive for timely delivery, delays may occasionally occur due to circumstances beyond our control. If you experience a significant delay, please contact us at customerservice@earthlymist.com or call 888-455-6752 for assistance.
Thank you for choosing Earthly Mist for your kratom needs!