At Earthly Mist, we aim to provide reliable and efficient shipping for our customers. Below are the details of our shipping policy to ensure clarity and transparency:
Shipping Methods and Costs
- Free Shipping: Enjoy free First-Class shipping on all orders of $50 or more.
- Standard First-Class Shipping: $4 for orders below $50.
- Priority Mail: $7 for expedited shipping.
- Priority Mail Express: $25 for the fastest delivery option.
Processing Time
- Orders are processed and shipped no later than the next business day.
- Please note, we do NOT ship on Saturdays, Sundays, or Federal Holidays.
Delivery Timeframes
- Delivery times depend on the shipping method selected and your location. For detailed updates, refer to USPS tracking information provided with your order.
Important Notes
- We do not ship Kratom products to restricted states: Alabama; Arkansas; Indiana; Rhode Island; Vermont; Wisconsin; San Diego, CA; Sarasota County, FL; and other jurisdictions as laws change.
- All shipments are handled by the United States Postal Service (USPS). For more details on USPS policies, visit: USPS FAQ.
Delayed or Lost Packages
While we strive for timely delivery, delays may occasionally occur due to circumstances beyond our control. We are not responsible for delays caused by shipping carriers or other factors beyond our control. If you experience a significant delay, feel free to contact us at [email protected] or call 888-455-6752 for assistance and we’ll do our best to make things right.
Thank you for choosing Earthly Mist for your kratom needs!